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If you would like to return or exchange an item, please follow the simple instructions below: –
- Please print out and complete a returns form
- Select a reason for the return and confirm whether you would like a refund.
- Place the Returns Note along with the selected items into the parcel and send back to:
OneStopBeauty, Unit F, Ascot Business Park, Lyndhurst Road, Ascot, Berkshire, SL5 9FE.
- When returning items, we recommend you send them via the Post Office and retain a proof of postage.
Please note, a refund will only be approvedand processed if the following are valid:
- Products are returned, unopened and in the original packaging
- Product packing and any security seals remain in tact
- Products are returned within 14 days of receipt
Refunds will be made for the value of the products only, unfortunately, postage is non-refundable.
If you would like to speak to one of the customer service team, please call +44 (0) 845 543 6761 or email us email@example.com